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Assistance For You

Terms of Use & Privacy Policy

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Terms Of Use & Privacy Policy

Welcome to the Letters From Santa/Fun Letters (herein known as “AFY” and/or "Assistance For You") website (herein known as “our website" and/or “the website"). Following is our Terms of Use & Privacy Policy. By using or accessing our website and our service (the "service"), "you", the user, agree to comply with and be bound by the following Terms and Privacy Policy (the "agreement"). Please read and review the following provisions of this agreement carefully. If you do not agree to all the terms and conditions contained in this agreement in its entirety, you are not authorized to use this website or the service in any manner or form.

Privacy Policy: We take your privacy and security seriously and appreciate your trust that we will use your personal information only for the service for which it is intended. Client privacy is our goal and all correspondence is kept confidential. We do not rent, sell, or exchange our mailing lists. We will not disclose any information about any individual user except to comply with applicable law or valid legal process or to protect the personal safety of our users or the public. You control the personal information you voluntarily share with us. The types of personal information collected at this web site may include your name, mailing addresses, email addresses, phone numbers, company information and additional relevant information you provide for processing your order. Bank, credit and debit card information is be obtained by third party payment processing sites, such as PayPal®, that provide secure, encrypted servers that are not within our control. Information is for the sole use of Assistance For You herein known as AFY to create products, perform the necessary functions of your service request, communicate with you regarding services or products. AFY reserves the right to contact you by e-mail, telephone and in writing to obtain or clarify information for the purposes of fulfilling you order, informing you of applicable changes or additions to our products or services. You agree to accept future emails from us regarding products or services available from AFY. In addition, you may choose to join our automated opt-in mailing list, provided by Bravenet® for additional periodic emails which may consist of newsletters, reminders, promotions, special offers, coupons, tips or other information we deem as useful and informative. You may choose to opt-out of our Bravenet®, mailing list at any time. You understand that by signing our Bravenet® guestbook/guestmap, using free-links, classifieds, participating in polls,  that your information becomes available to the public and that you are freely posting at your own risk. AFY reserve the right to modify or delete guestbook entries as we deem necessary. You understand and agree that you willingly share your information with any third party service provider we may use on this web site or in the course of business. AFY will never share your personal information with any outside entity unless required by law through subpoena or court order. AFY may track or monitor your web site usage at any time. This web site may contain cookies supplied by Lycos®, /Tripod®, /Trellix®, the owners of the Sitebuilder software that this site is located on. We are not responsible for nor can we control the service or methods of operations of Lycos®, /Tripod®, /Trellix® or any other third party service we may use, such as Bravenet®  or PayPal™, Ebay®.

Service/Rates/Payment: By placing an order for a specific service, you agree to pay for all associated charges incurred by you using the payment method you choose. AFY product prices are provided at our website and at point of sale via PayPal™ All services are performed on a contract basis. Project requirements determine your fee so you pay only for the support you need. Project specifications and payment terms are discussed at your free consultation. After your consultation, you must pay for your services using PayPal™ or via cashier's check/money order. Virtual Assistant hourly rates start at $25.00 (US) per hour with a one-hour minimum. Additional time above original agreement is billed in 15-minute increments. Local service/project rates are calculated on a case-by-case basis. AFY requires an initial payment of 50% of agreement price, upon contract signing to begin and the remaining 50% on completion for services. Client agrees they are responsbile for additional time or expenses, not included on original agreement, and that said charges will be added to remaining balance due on completion. Service rates, discounts and specials may change at any time at AFY's discretion. Please see our Rates Page for additional pricing terms. Payments are accepted by PayPal™ which offers you safe, secure servers for your credit card or check transactions.  PayPal™ will reflect our company name as "Assistance4U". We also accept cashier's checks and money orders. Personal checks are not accepted. Products or services ordered through any external links are the responsibility of that merchant not AFY. You also agree to provide accurate and complete information and that AFY may rely upon the information you provide as accurate and complete. Free consultations (phone or local only) are available to discuss the requirements of your service prior to signing a contract. Our online form sends orders by email to Our reply email account is  We strongly suggest you add our return email address of to your address book to avoid having our mail deleted or sent to your junk mail box. If you place an online order you must use PayPal™ to send your payment.  AFY also retains the right to refuse to process orders where AFY determines that twe cannot provide the level of service needed to meet your needs or when an order is considered threatening, abusive, defamatory, harassing, racist, vulgar, obscene or unlawful.

Testimonials: We greatly value your opinions and feedback on our products and service. Testimonial letters may be written or typed and can be submitted by email, postal mail, fax or through our online forms. Comments you add to our online forms will ask your permission to use comments as a testimonial. If the comments are deemed relevant and appropriate by AFY and you have given permission then AFY will treat your comments as a testimonial. (i.e. comments about our service) By submitting a testimonial, you agree that you are freely submitting your testimonial by choice. If you choose to submit a testimonial letter, you agree that your name can be used for advertising purposes on our web site, in written form, email, newsletters and/or advertisements. You also agree that if you win a contest that requires a testimonial letter your name will be appear and be posted on our website, and may also appear in other written form, email, newsletters and/or advertisements. To protect your privacy, the names of all testimonials authors will appear in this format :First name/ Last Name Initial/City/State for a time determined by AFY. Referrals of new clients to our website to is at your own free choice and you understand that your email account may be seen by the recipient of "tell-a-friend" emails you send.


By making signing our contract and making payment you agree that your are ordering a specific service or product and also agree that your order is non-cancellable once initiated  or payment has been made nor can documentation associated with the project be returned for credit. You also agree that you may cancel you project by giving 3 days written notice prior to project commencement or be responsible for 10% service fee or full contract agreement price as determined by AFY. Notary services may be cancelled by the lender/homeowner prior to service. Direct lender/closing companies will be subject to our cancellation/trip charge fees.

Hold Harmless/Indemnification: You agree to indemnify, defend and hold harmless AFY, its' agents, employees, officers, suppliers, and attorneys from any and all losses, expenses, damages and costs, including attorney's fees, counsel and settlement costs, resulting from any violation of the Agreement and/or your use of our website, products or services. 

External Links: Your use of our websites is your acknowledgement and agreement that you assume any and/or all risk and liability associated with this website. AFY may provide links to other third party internet websites and/or resources that are outside AFY's jurisdiction and control. You acknowledge and agree that AFY is not responsible for the availability of any and/or all third party websites and/or resources and that AFY does not endorse nor is liable for any and/or all third party websites, its' content, operations, servers, web site performance, order forms, advertisements, products, downloads, services, hyperlinks, errors, inaccuracies,  omissions, privacy practices, procedures, results or any possible damages and/or losses arising thereof. AFY does not endorse and shall not be liable for any third party.

Limits of Liability: AFY shall not in any event be liable for any direct, indirect, punitive, special, incidental, or consequential damages, including, without limitation, lost revenues, or lost profits, arising out of or in any way connected with the use or misuse of the information or lack of information on this web site. AFY does not guarantee continuous, uninterrupted or secure access to our website or service. The creation and/or delivery of our services and products may be interfered with by numerous factors outside of AFY's control. AFY shall not be held liable for acts of God, events out of our control, any email servers, email and/or web-based order form malfunctioning, incorrect email addresses, misdirected emails junk mail filter blocking or full/non-receptive/cancelled emails inboxes. AFY shall not be held liable for non-fulfillment of orders due to purchaser not sending the required information needed to create an item or unreceived payments. AFY shall not be held liable for typographical or spelling errors contained in it's products or web site and there is no implied warranties or guarantees. AFY shall not be held liable for PayPal®, or any other financial entity used for the purpose of collecting payments, its' agents, officers or be responsible for said entities web site performance or malfunctioning. AFY shall not be held liable for late, lost, misdirected, incorrect, illegible, incomplete, damaged, postage-due mail or the United States Post Office or any other carrier's policies. Any/all claims for damages must be addressed directly to the shipper by the purchaser. AFY shall not refund any payments received due to circumstances beyond its control. AFY shall not be liable hereunder by reason of any failure or delay in the performance of its obligations hereunder on account of strikes, shortages, riots, insurrection, fires, flood, storm, explosions, acts of God, war, governmental action, labor conditions, earthquakes or any other cause which is beyond the reasonable control of such party. AFY shall not be liable for, nor can we control, the methods of operations of Lycos®, /Tripod®, /Trellix®, PayPal™ , Ebay®, its' agents, officers, servers, web site performance or any other item which falls under their jurisdiction, which includes the website, order forms, hyperlinks and advertisements. AFY, its' agents and officers shall not be held liable for the use operation, products, services, content, advertisements, privacy practices, procedures or results obtained from any and/or all websites or hyperlinks contained within this web site, including, without limitation, to damages for loss of good will, lost of revenue, los of profits, business interruption, loss of programs, software or other data, even if a AFY authorized representative has been advised of the possibility of such damages or any claim attributable to errors, omissions or other inaccuracies in the web site or any hyperlinked web site. AFY does not assume any responsibility or liability for any information, communications, or materials available at the linked sites, or at any link contained in a linked site. AFY does not intend these third party links to be referrals or endorsements of the linked entities and you agree that third-party links are provided as a convenience only and you assume sole responsibility for use of third party links and pointers. Because some jurisdictions do not allow the exclusion or limitation of incidental or consequential damages, the above exclusion may not apply to you. In such jurisdictions, AFY's maximum liability to you, under any/all circumstances, will be equal to the actual price of products or services purchased. This paragraph will survive the failure of any exclusive or limited remedy.

Additional Terms:  The information on this web site and its' products are provided "as is" and without warranty of any kind, either expressed or implied. AFY reserves the right to change, modify, add or remove portions of our Privacy Policy, Terms of Use, web site, service, content, products, or promotions, links at any time and may add to, change, suspend or discontinue any aspect of services or products at any time. Information on this web site may contain technical inaccuracies or typographical errors. This web site contains proprietary notices and copyrighted information, the terms of which must be observed and followed. No portion of this site may be reproduced or redistributed without prior written permission. Copying, in part or whole, the content, text, graphics, information or format of this web site constitutes theft and is a violation of copyright © laws. Designated trademarks and brands are the copyright of their respective owners. It is a violation of law for any individual to attempt to tamper, damage, destroy, vandalize or interfere with the operation of our website and/or service. AFY will pursue any such acts and offending parties involved in such acts to the full extent of the law. This site is governed by the State of Washington and any/all disputes will be arbitrated in Kent, WA or its closest local municipality laws.  

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